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Privacy Policy

Effective Date: 10/19/2025

SoulHearth Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, book a session, or make a purchase.

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1. Information We Collect

We may collect the following types of information:

  • Personal information: Your name, email address, phone number, and payment details when you book a session or purchase a product.

  • Booking information: Session dates, times, and preferences via Wix.

  • Communication information: Emails and forms submitted through Google Workspace.

  • Newsletter subscriptions: Name and email address (only if you voluntarily subscribe).

  • Website data: Non-identifiable visitor information (such as browser type and page views) through Wix analytics tools and cookies.​

 

2. How We Use Your Information

We use collected information to:

  • Schedule and manage appointments

  • Process payments and send confirmations

  • Deliver newsletters or updates (only with consent)

  • Respond to inquiries and provide customer support

  • Improve website performance and user experience

 

3. How Your Information Is Stored and Protected

  • Our website is hosted on Wix, which provides secure HTTPS connections and encrypted data storage.

  • Google Workspace uses industry-standard security protocols to protect your data.

  • Payment details are processed through secure third-party gateways (such as Stripe or PayPal); we do not store credit card information.

  • Access to client information is limited to authorized personnel only.

 

4. Sharing of Information

We do not sell or rent your personal information.
We may share limited information only when necessary to:

  • Process bookings or payments through trusted third-party tools (e.g., Wix, Calendly, Mailchimp, Stripe, PayPal).

  • Comply with legal obligations or government requests.

 

5. Cookies and Tracking

Wix may use cookies to help us analyze website traffic and enhance your browsing experience. You can modify or disable cookie preferences through your browser settings.

 

6. Email Communication & Consent

By subscribing to our newsletter or providing your contact information, you consent to receive occasional updates and offers. You may unsubscribe at any time by clicking the link in any email or contacting us directly.

 

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, or resolve disputes.

 

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of data

  • Withdraw consent for marketing communications

You can exercise these rights by contacting us at SoulHearthStudio@gmail.com.

 

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of other websites. Please review their individual policies before sharing any personal information.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a new effective date.

 

11. Contact

If you have questions or concerns about this Privacy Policy, please contact:

SoulHearthStudio@gmail.com
www.SoulHearthStudio.com

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